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Unfortunately, the server that hosts your node is currently being hit with a large scale DDoS. We're hoping to have services back online shortly
Ian D. - Support Technician
- Follow us on Twitter: https://twitter.com/hosthavoc
- Like us on Facebook: https://www.facebook.com/hosthavoc
- Join our Steam group: http://eo.steamhost.cc/steamcommunity_com/groups/hosthavoc
After over a day of radio silence from the other company's support team I decided to give Host Havoc a shot and signed up for their service. My server was provisioned within minutes and I was easily able to restore my server's save via FTP. I initially got the "Server Not Responding" error when trying to connect. I created a ticket with Host Havoc and two minutes later (literally) I received a response from Scott C. The problem was fixed immediately and my friends and I were able to login. Amazing response time, seriously. It's been almost 36 hours and I've yet to receive a response from the other guys. Needless to say I'm cancelling that service and hosting with Host Havoc moving forward.
TL:DR: Customer support is insanely responsive. These guys are awesome
REply´s with in 5-10 minutes !
Best Regards
Happy costumer :)