Dead Island 2

Dead Island 2

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PLAION_Kseniia  [developer] 22 Apr, 2024 @ 8:55am
7
Technical Support
Hello everyone! Did you encounter a bug or have a technical issue and need help? Don't hesitate to contact our customer support and we will try to help you resolve it

Here is the link: https://to.plaion.com/DI2Support

Enjoy our game without technical problems
Last edited by PLAION_Kseniia; 23 Apr, 2024 @ 7:27am
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Showing 1-15 of 33 comments
Zaylify 22 Apr, 2024 @ 9:01am 
The game can't launch, game files verified, the game didn't see Epic Online Servises, and it shut down.
sajet1 22 Apr, 2024 @ 9:05am 
The game can't launch, game files verified, the game didn't see Epic Online Servises, and it shut down https://eo.steamhost.cc/steamcommunity_com/profiles/76561198047275961/screenshot/2497884302577658938/
Zaylify 22 Apr, 2024 @ 9:07am 
I got the same problem

"5. Do I need Epic Games Launcher to play Dead Island 2 on Steam?
The Epic Games Launcher isn't required to play the game. If you prefer enjoying either single-player or multiplayer with other Steam users, you won't need the Epic Games Launcher."

can you fix it and your aswer will be right?
Joe 22 Apr, 2024 @ 9:09am 
Can't get past the start screen. Says EOS isn't installed, then forces the game to close. I have verified files and even updated Epic Games launcher in hopes it would fix the issue, but still not working.
kayzertony 22 Apr, 2024 @ 9:22am 
the same problem game bought on STEAM and the game stops because it does not recognize EOS!!! and after trying again, the platform indicates 18 minutes of play... OF GAME!? :steamthumbsdown:
Zombie 22 Apr, 2024 @ 9:36am 
I get to the screen where the EOS says it isn't installed, then force closes.

I can't play it, and I have no interest in co-op.

EDIT: I launched it again and all the dependencies installed and the game works fine now.
Last edited by Zombie; 22 Apr, 2024 @ 10:26am
Geefuze 22 Apr, 2024 @ 9:36am 
how to turn off sync with EOS? cant play....just "Connecting to EOS...."
saifur 22 Apr, 2024 @ 9:36am 
Hey the game closes after saying epic online service not found. I don't want to install epic online spying service. Please fix this problem. otherwise i am refunding.
the.pretender 22 Apr, 2024 @ 9:45am 
any ideas?
https://files.fm/u/69h8wfbuwn

"Unable to initialize SteamAPI.
Please make sure Steam is running and you are logged in to an account
entitled to the game."
Last edited by the.pretender; 22 Apr, 2024 @ 9:54am
LiamNova 22 Apr, 2024 @ 9:53am 
Are u fxxx kidding ? Waiting a century long to connect to epic server and i cant even get into the game for about half an hour ,why did i fxxx bought it from steam?
MadAsAHatter 22 Apr, 2024 @ 9:57am 
Game doesn't start, no epic services found.
De-installed EGlauncher.
Games starts after linking accounts but can't connect to the service again.
Installed EGlauncher again, now the game doen't even start anymore.
Jinus 22 Apr, 2024 @ 10:00am 
Does anyone of you still have problems launching the game on Steam? I tried to install this online services from epic several times with no success.
Handsome Matt 22 Apr, 2024 @ 10:05am 
The game works fine it seem, only issue was bugged sound in the intro cutsceen, it was few seconds foward. Now in game is the audio ok, but is too low. Only this game has this problem, everything else works ok.
S_P_O_R_ 22 Apr, 2024 @ 10:17am 
The game can't launch, game files verified, the game didn't see Epic Online Servises, and it shut down.
Caleb 22 Apr, 2024 @ 10:19am 
Step 1: Wait a whole year to not give Epic any money
Step 2: Game comes out on Steam, but surprise, you have to install Epic bloatware
Step 3: Game won't even start because it can't detect said bloatware, as an extra kick in the teeth
Step 4: Refund
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