LEGO® Harry Potter™ Collection

LEGO® Harry Potter™ Collection

View Stats:
Game is crashing when loading new area! (Years 1-4)
As the title states, my game is crashing when trying to load into a new area, specifically when walking through a certain doorway - which I have taken a screenshot of, and will leave a link to in a comment.

As for at what point in the game this is occurring, I am on Year 2 (Chamber of secrets) and have just completed the 'Mandrake' herbology class, and this is the route I have to take to progress to the next section of the game.

Fixes I have tried and DON'T work are as follows:

(Video settings)
- Changing to windowed mode instead of full screen
- Changing the screen resolution to 640x480
- Turning V-Sync (Vertical Sync) off & on
- Turning triple buffering on
- Changing the aspect ratio to 16:9

(Effect settings)
- Turning off all of them (FSR, shadows, bloom, Depth of field)

- Uninstalling/Reinstalling the game also doesn't work, so it doesn't appear to be a problem with the game files, but rather the save file itself.

All of these fixes are all of the ones I could find by looking through all of the other 'Crash' related discussions on here, which seem to date back a fair way - and yet there hasn't been any sort of hotfix or update deployed to resolve the issue!

I hope this discussion can be a useful space for people to suggest any new possible fixes to resolve the crashing problems with this poorly made game.

TLDR: The game crashes at random points throughout the game making it impossible to progress any further, and I would therefore recommend you save your money and don't give your hard earned cash to companies who release broken products.
Last edited by Sickleslash; 20 Oct @ 8:33am
< >
Showing 1-6 of 6 comments
I don't had crash, I just walk through doorway, no crash. did you had menu extra turn on? what video driver do you had
Last edited by greatstar1977; 20 Oct @ 5:51pm
Originally posted by greatstar1977:
I don't had crash, I just walk through doorway, no crash. did you had menu extra turn on? what video driver do you had

I have no extras turned on and I have the most recent drivers for my AMD graphics card (Radeon 6900XT and driver version is 25.9.1)
Originally posted by Sickleslash:
As the title states, my game is crashing when trying to load into a new area, specifically when walking through a certain doorway - which I have taken a screenshot of, and will leave a link to in a comment.

As for at what point in the game this is occurring, I am on Year 2 (Chamber of secrets) and have just completed the 'Mandrake' herbology class, and this is the route I have to take to progress to the next section of the game.

Fixes I have tried and DON'T work are as follows:

(Video settings)
- Changing to windowed mode instead of full screen
- Changing the screen resolution to 640x480
- Turning V-Sync (Vertical Sync) off & on
- Turning triple buffering on
- Changing the aspect ratio to 16:9

(Effect settings)
- Turning off all of them (FSR, shadows, bloom, Depth of field)

- Uninstalling/Reinstalling the game also doesn't work, so it doesn't appear to be a problem with the game files, but rather the save file itself.

All of these fixes are all of the ones I could find by looking through all of the other 'Crash' related discussions on here, which seem to date back a fair way - and yet there hasn't been any sort of hotfix or update deployed to resolve the issue!

I hope this discussion can be a useful space for people to suggest any new possible fixes to resolve the crashing problems with this poorly made game.

TLDR: The game crashes at random points throughout the game making it impossible to progress any further, and I would therefore recommend you save your money and don't give your hard earned cash to companies who release broken products.


I don't exactly have that one.. but there's many points where I do have a crash, like the student in trouble in the quiditch area, and then the mirror level? I can't get past it without the game crashing on the cutscene, and I have the same crash on years 5-8, and can't progress
The game has crashed on me twice in Years 1-4 so far but not in that location. I was so pissed.

The first time I was in the area outside Hagrid's Hut on the main castle maps, the second time I was literally at the end of the fight with Voldemort in the graveyard. He had one heart left. When I relaunched I was back in Hogwarts and had to replay the entire chapter.
Originally posted by cesaryahoby:
Originally posted by Sickleslash:
As the title states, my game is crashing when trying to load into a new area, specifically when walking through a certain doorway - which I have taken a screenshot of, and will leave a link to in a comment.

As for at what point in the game this is occurring, I am on Year 2 (Chamber of secrets) and have just completed the 'Mandrake' herbology class, and this is the route I have to take to progress to the next section of the game.

Fixes I have tried and DON'T work are as follows:

(Video settings)
- Changing to windowed mode instead of full screen
- Changing the screen resolution to 640x480
- Turning V-Sync (Vertical Sync) off & on
- Turning triple buffering on
- Changing the aspect ratio to 16:9

(Effect settings)
- Turning off all of them (FSR, shadows, bloom, Depth of field)

- Uninstalling/Reinstalling the game also doesn't work, so it doesn't appear to be a problem with the game files, but rather the save file itself.

All of these fixes are all of the ones I could find by looking through all of the other 'Crash' related discussions on here, which seem to date back a fair way - and yet there hasn't been any sort of hotfix or update deployed to resolve the issue!

I hope this discussion can be a useful space for people to suggest any new possible fixes to resolve the crashing problems with this poorly made game.

TLDR: The game crashes at random points throughout the game making it impossible to progress any further, and I would therefore recommend you save your money and don't give your hard earned cash to companies who release broken products.


I don't exactly have that one.. but there's many points where I do have a crash, like the student in trouble in the quiditch area, and then the mirror level? I can't get past it without the game crashing on the cutscene, and I have the same crash on years 5-8, and can't progress



The same for me... another bug with the red ball on the quidditch'club roof, the game crashes, and the mirror room, the same.. i can't progress anymore.. buy it yesterday... i am little disappointed to be polite.. to much crash and bugs with lego.. i had some bad experience like this on PS4 and indiana jones... and star wars... i am going to stick with my lego blocks and stop playing their video games...
< >
Showing 1-6 of 6 comments
Per page: 1530 50