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Version: v0.0.1
Effective Date: 11.11.2025
This End User License Agreement (“Agreement”) is a legally binding contract between you (the “User”) and Callback LLP / Callback Games (the “Licensor”) regarding the video game “KLETKA”, including all associated updates, network services, downloadable content, in-game items, documentation, and any other materials (collectively, the “Game”).
Licensor for PC platforms (Steam / Epic Games Store) — Callback LLP, 050000, Almaty, Bostandyk District, Zharokova St., 124, Office 501.
Licensor for PlayStation, Xbox, and Nintendo Switch™ — LLP Sobaka Studio.
1. License Grant
1.1. The Game is licensed, not sold. The Licensor grants the User a limited, non-exclusive, non-transferable, revocable license to install and use the Game for personal, non-commercial purposes on a compatible device, through an authorized distribution platform ([Steam]/[Epic Games Store]/[PlayStation Store]/[Microsoft Store]/[Nintendo eShop]) in accordance with that platform’s terms.
1.2. All rights not expressly granted to the User remain reserved by the Licensor.
2. Restrictions
The User shall not, unless expressly permitted by this Agreement or applicable law:
(a) distribute, rent, sell, sublicense, publicly display, or otherwise transfer the Game or any part of it;
(b) bypass technical protection, anti-cheat systems, or access controls;
(c) decompile, disassemble, or reverse engineer the Game, except where explicitly allowed by law;
(d) use cheats, bots, automation tools, or exploits;
(e) use Licensor’s trademarks or assets outside the limits permitted by this Agreement or official fan-content policies.
3. Online Features and Accounts
3.1. The Game uses Redpoint EOS and Epic Online Services (EOS) infrastructure, including hosting and networking operated by Epic Games, Inc. and its partners (such as Amazon Web Services).
3.2. Access to online features may require third-party accounts (e.g., Steam, Epic, PlayStation Network, Xbox Live, Nintendo) and a stable Internet connection. Some functions may be region-restricted.
3.3. The Licensor bears no responsibility for outages, data loss, latency, or service unavailability caused by Epic Games, Amazon Web Services, Redpoint EOS, or any other third-party provider.
3.4. The Licensor reserves the right to impose or modify sanctions (temporary or permanent bans) for violations of this Agreement or community policies.
4. User-Generated Content and Modding
4.1. The Game supports the creation and use of user-generated content and modifications (“Mods”) through officially supported tools and systems, including .pak / .utoc file loading, Lua / UE4SS integration, and other mechanisms compatible with the Game’s architecture. The Licensor may enable or disable modding support at its discretion.
4.2. By creating or distributing Mods, the User represents and warrants that they own all necessary rights to such content and that it does not violate laws, third-party rights, platform rules, or this Agreement. The User grants the Licensor a non-exclusive, worldwide, perpetual, royalty-free license to use, distribute, display, and create derivative works of the submitted content in connection with the Game.
4.3. Mods must not:
(a) contain malicious code, exploits, cheats, or interfere with anti-cheat systems;
(b) alter networking, grant unfair advantages, or disrupt multiplayer balance;
(c) violate laws, third-party rights, or age-rating restrictions;
(d) emulate or replace paid DLCs, premium features, or online services;
(e) be sold or monetized without the Licensor’s prior written consent.
4.4. Compatibility of Mods is not guaranteed. Game updates or engine changes may render Mods inoperable. The Licensor may automatically block or disable incompatible or infringing Mods at launch.
4.5. Mod support is provided “as is” and solely at the Licensor’s discretion.
5. In-Game Items and Economy
5.1. All in-game items, cosmetics, tokens, and other digital assets (“Virtual Items”) are provided to the User free of charge. They have no real-world monetary value and may not be sold, exchanged, or transferred for payment. Ownership of all Virtual Items remains with the Licensor.
5.2. The User receives only a limited, non-exclusive, non-transferable right to use Virtual Items within the Game and in accordance with its functionality.
5.3. The Licensor may alter, remove, or disable Virtual Items at any time without notice or compensation. Such actions do not constitute a breach of this Agreement.
6. Updates, Modifications, and Support
6.1. The Game may update automatically. The Licensor may modify, suspend, or discontinue certain features when necessary.
6.2. The Licensor is not liable for loss of access to multiplayer, matchmaking, voice chat, or other online functionality caused by outages of Epic Online Services, Redpoint EOS, or AWS.
6.3. Technical support is provided at the Licensor’s discretion and is not guaranteed.
7. Privacy and Data
7.1. The Game may collect technical and telemetry data (device information, diagnostics, anti-cheat events) to improve quality and security.
7.2. Data processing follows applicable laws and distribution platform policies.
8. Age Rating and Health Warnings
8.1. The Game may contain material unsuitable for minors. The User confirms compliance with local age requirements.
8.2. The Game may include flashing lights and intense effects. Stop playing immediately if you feel unwell.
9. Ownership
9.1. The Game, its characters, code, visual and audio content, and all related assets are the intellectual property of the Licensor and/or its licensors.
9.2. This Agreement does not transfer any ownership rights to the User.
10. Termination
10.1. The Licensor may revoke this license if the User breaches the Agreement.
10.2. Upon termination, the User must uninstall and cease using the Game.
11. Disclaimer of Warranties
The Game is provided “as is.” The Licensor makes no warranties of merchantability, fitness for a particular purpose, or error-free operation.
12. Limitation of Liability
The Licensor and its affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages. Total liability shall not exceed the amount actually paid by the User for the Game (if any).
13. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan.
All disputes arising from or related to this Agreement shall be submitted to the competent courts of Almaty, Kazakhstan.
14. Updates to the Agreement
The Licensor may revise this Agreement. Continued use of the Game constitutes acceptance of such revisions.
15. Assignment
The Licensor may assign or transfer its rights and obligations to affiliates or successors. The User may not assign their rights without prior consent.
16. Force Majeure
Neither party shall be liable for failure to perform due to events beyond reasonable control.
17. Miscellaneous
17.1. Invalidity of any provision shall not affect the remainder.
17.2. Failure to enforce rights shall not constitute a waiver.
17.3. Additional rules (anti-cheat, community, modding) may apply.
Contacts:
Support: solarponny@gmail.com
Legal address: 050000, Almaty, Zharokova St. 124, Office 501
Console Publisher: LLP Sobaka Studio
Effective Date: 11.11.2025
This End User License Agreement (“Agreement”) is a legally binding contract between you (the “User”) and Callback LLP / Callback Games (the “Licensor”) regarding the video game “KLETKA”, including all associated updates, network services, downloadable content, in-game items, documentation, and any other materials (collectively, the “Game”).
Licensor for PC platforms (Steam / Epic Games Store) — Callback LLP, 050000, Almaty, Bostandyk District, Zharokova St., 124, Office 501.
Licensor for PlayStation, Xbox, and Nintendo Switch™ — LLP Sobaka Studio.
1. License Grant
1.1. The Game is licensed, not sold. The Licensor grants the User a limited, non-exclusive, non-transferable, revocable license to install and use the Game for personal, non-commercial purposes on a compatible device, through an authorized distribution platform ([Steam]/[Epic Games Store]/[PlayStation Store]/[Microsoft Store]/[Nintendo eShop]) in accordance with that platform’s terms.
1.2. All rights not expressly granted to the User remain reserved by the Licensor.
2. Restrictions
The User shall not, unless expressly permitted by this Agreement or applicable law:
(a) distribute, rent, sell, sublicense, publicly display, or otherwise transfer the Game or any part of it;
(b) bypass technical protection, anti-cheat systems, or access controls;
(c) decompile, disassemble, or reverse engineer the Game, except where explicitly allowed by law;
(d) use cheats, bots, automation tools, or exploits;
(e) use Licensor’s trademarks or assets outside the limits permitted by this Agreement or official fan-content policies.
3. Online Features and Accounts
3.1. The Game uses Redpoint EOS and Epic Online Services (EOS) infrastructure, including hosting and networking operated by Epic Games, Inc. and its partners (such as Amazon Web Services).
3.2. Access to online features may require third-party accounts (e.g., Steam, Epic, PlayStation Network, Xbox Live, Nintendo) and a stable Internet connection. Some functions may be region-restricted.
3.3. The Licensor bears no responsibility for outages, data loss, latency, or service unavailability caused by Epic Games, Amazon Web Services, Redpoint EOS, or any other third-party provider.
3.4. The Licensor reserves the right to impose or modify sanctions (temporary or permanent bans) for violations of this Agreement or community policies.
4. User-Generated Content and Modding
4.1. The Game supports the creation and use of user-generated content and modifications (“Mods”) through officially supported tools and systems, including .pak / .utoc file loading, Lua / UE4SS integration, and other mechanisms compatible with the Game’s architecture. The Licensor may enable or disable modding support at its discretion.
4.2. By creating or distributing Mods, the User represents and warrants that they own all necessary rights to such content and that it does not violate laws, third-party rights, platform rules, or this Agreement. The User grants the Licensor a non-exclusive, worldwide, perpetual, royalty-free license to use, distribute, display, and create derivative works of the submitted content in connection with the Game.
4.3. Mods must not:
(a) contain malicious code, exploits, cheats, or interfere with anti-cheat systems;
(b) alter networking, grant unfair advantages, or disrupt multiplayer balance;
(c) violate laws, third-party rights, or age-rating restrictions;
(d) emulate or replace paid DLCs, premium features, or online services;
(e) be sold or monetized without the Licensor’s prior written consent.
4.4. Compatibility of Mods is not guaranteed. Game updates or engine changes may render Mods inoperable. The Licensor may automatically block or disable incompatible or infringing Mods at launch.
4.5. Mod support is provided “as is” and solely at the Licensor’s discretion.
5. In-Game Items and Economy
5.1. All in-game items, cosmetics, tokens, and other digital assets (“Virtual Items”) are provided to the User free of charge. They have no real-world monetary value and may not be sold, exchanged, or transferred for payment. Ownership of all Virtual Items remains with the Licensor.
5.2. The User receives only a limited, non-exclusive, non-transferable right to use Virtual Items within the Game and in accordance with its functionality.
5.3. The Licensor may alter, remove, or disable Virtual Items at any time without notice or compensation. Such actions do not constitute a breach of this Agreement.
6. Updates, Modifications, and Support
6.1. The Game may update automatically. The Licensor may modify, suspend, or discontinue certain features when necessary.
6.2. The Licensor is not liable for loss of access to multiplayer, matchmaking, voice chat, or other online functionality caused by outages of Epic Online Services, Redpoint EOS, or AWS.
6.3. Technical support is provided at the Licensor’s discretion and is not guaranteed.
7. Privacy and Data
7.1. The Game may collect technical and telemetry data (device information, diagnostics, anti-cheat events) to improve quality and security.
7.2. Data processing follows applicable laws and distribution platform policies.
8. Age Rating and Health Warnings
8.1. The Game may contain material unsuitable for minors. The User confirms compliance with local age requirements.
8.2. The Game may include flashing lights and intense effects. Stop playing immediately if you feel unwell.
9. Ownership
9.1. The Game, its characters, code, visual and audio content, and all related assets are the intellectual property of the Licensor and/or its licensors.
9.2. This Agreement does not transfer any ownership rights to the User.
10. Termination
10.1. The Licensor may revoke this license if the User breaches the Agreement.
10.2. Upon termination, the User must uninstall and cease using the Game.
11. Disclaimer of Warranties
The Game is provided “as is.” The Licensor makes no warranties of merchantability, fitness for a particular purpose, or error-free operation.
12. Limitation of Liability
The Licensor and its affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages. Total liability shall not exceed the amount actually paid by the User for the Game (if any).
13. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Kazakhstan.
All disputes arising from or related to this Agreement shall be submitted to the competent courts of Almaty, Kazakhstan.
14. Updates to the Agreement
The Licensor may revise this Agreement. Continued use of the Game constitutes acceptance of such revisions.
15. Assignment
The Licensor may assign or transfer its rights and obligations to affiliates or successors. The User may not assign their rights without prior consent.
16. Force Majeure
Neither party shall be liable for failure to perform due to events beyond reasonable control.
17. Miscellaneous
17.1. Invalidity of any provision shall not affect the remainder.
17.2. Failure to enforce rights shall not constitute a waiver.
17.3. Additional rules (anti-cheat, community, modding) may apply.
Contacts:
Support: solarponny@gmail.com
Legal address: 050000, Almaty, Zharokova St. 124, Office 501
Console Publisher: LLP Sobaka Studio